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AboutWho looks after your client in the event of a loss?You do, of course! As a broker, you will be well aware of the need to provide your clients with a comprehensive and competent claims handling service. In the event of a significant or complex loss, particularly one involving business interruption, competing demands on resources often makes it difficult to meet expectations. It can be tempting to rely entirely on the service provided by insurers or loss adjusters, but statistics on client satisfaction and business survival would suggest that this is not always the best way forward Pressure on intermediaries has been compounded by the increasing FSA focus on ‘Treating Customers Fairly’, conflict management and best advice . Compris are able to provide a complete and compelling solution to these compliance issues, by allowing you to provide your client with the best claims support available, thereby avoiding any potential conflicts of interest, meeting regulatory demands and maintaining client loyalty. We claim to offer you a better serviceCompris Claims Limited offers professional intermediaries Claims Advantage, a unique product, ensuring a wealth of claims expertise and support to their clients. Compris Claims Advantage is a policy underwritten by Groupama Insurances providing cover for professional fees in the event of your client needing to appoint a specialist to deal with their claim. It provides access to experts in a variety of fields and is of value to both commercial and personal lines clients, including high net worth. Cover has been designed to complement your own claims resources and usually applies to claims over £10,000, although the level of deductible and support can be tailored to your exact requirements. |
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